Video Library

TeamHeadquarters Videos

Watch the TeamHeadquarters videos for a quick overview of the functionality that includes Project Management, Help Desk, Work Management, Executive Tools, Client Management and the System Administrator.

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My Calendar – Organize your work schedule with a view into your work calendar

The TeamHeadquarters™ calendar has been designed so that you can do all of your work in one location regardless of whether it is support, operations, or planned project work.

Play Video about my work dashboard

My Work Dashboard – Your consolidated view of all work with easy access

The TeamHeadquarters™ My Work dashboard presents five channels to the end-user. These channels are: tasks due, tickets due, work scheduled, this week, and recent activity.

Play Video about help desk queues

TeamHeadquarters™ Help Desk Queues

Instructional video on creating and managing TeamHeadquarters™ help desk queues supporting small and larger muti-team support organizations.

Play Video about Help Desk Ticket List

My Tickets – Manage your service & support requests with ease

Tickets in TeamHeadquarters™ are used to capture service requests, service incidents, project issues, and change requests and any variety of interactions between customers service and project teams.

Play Video about project tasks listing

My Tasks – Easy access to update your assigned project tasks

My Tasks  helps the project participants update project tasks that are assigned to them as well as communicate with customers, team members, and the project manager and capture time against tasks.

Play Video about personal time sheet

My Timesheets – All time entries are consolidated on your time sheet

My Timesheet function in is a central repository of all time entries for tickets, tasks, projects, and help desk queues.

Play Video about my projects dashboard

My Projects – Dashboard

The my projects dashboard provides the project manager and members of the project team a quick snapshot of many aspects of their projects. From the dashboard you can quickly grasp task issues, ticket issues, and see recent activity.

Play Video about creating a project

Creating a TeamHeadquarters Project

Document and plan all corporate projects. Assign and monitor project tasks with your teams. Report across mutiple projects with ease. Streamline communication with project members, sponsors and company executives.

Play Video about Project Gantt Chart

Gantt Part 1 – Adding Tasks

Instructional video on how to manually add tasks to a TeamHeadquarters™ project.