Watch the TeamHeadquarters videos for a quick overview of the functionality that includes Project Management, Help Desk, Work Management, Executive Tools, Client Management and the System Administrator.
My Calendar – Organize your work schedule with a view into your work calendar
The TeamHeadquarters™ calendar has been designed so that you can do all of your work in one location regardless of whether it is support, operations, or planned project work.
My Work Dashboard – Your consolidated view of all work with easy access
The TeamHeadquarters™ My Work dashboard presents five channels to the end-user. These channels are: tasks due, tickets due, work scheduled, this week, and recent activity.
TeamHeadquarters™ Help Desk Queues
Instructional video on creating and managing TeamHeadquarters™ help desk queues supporting small and larger muti-team support organizations.
My Tickets – Manage your service & support requests with ease
Tickets in TeamHeadquarters™ are used to capture service requests, service incidents, project issues, and change requests and any variety of interactions between customers service and project teams.
My Tasks – Easy access to update your assigned project tasks
My Tasks helps the project participants update project tasks that are assigned to them as well as communicate with customers, team members, and the project manager and capture time against tasks.
My Timesheets – All time entries are consolidated on your time sheet
My Timesheet function in is a central repository of all time entries for tickets, tasks, projects, and help desk queues.
My Projects – Dashboard
The my projects dashboard provides the project manager and members of the project team a quick snapshot of many aspects of their projects. From the dashboard you can quickly grasp task issues, ticket issues, and see recent activity.
Creating a TeamHeadquarters Project
Document and plan all corporate projects. Assign and monitor project tasks with your teams. Report across mutiple projects with ease. Streamline communication with project members, sponsors and company executives.
Gantt Part 1 – Adding Tasks
Instructional video on how to manually add tasks to a TeamHeadquarters™ project.