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Project Management

TeamHeadquarters™ Project Management is fully integrated with Help Desk and Asset Management. It is a simple, easy to learn application for building projects quickly.

Start using TeamHeadquarters™ project management to get full visibility of all your project planned deliverables and executed work in real-time from anywhere. Simply assign the tasks to your resources and keep your customers well informed using the browser based Project Portal. The portfolio view will keep the PMO and stakeholders up-to-date in real-time.

Project Management

The integrated Gantt  is used to create project task plans. Add milestones, assign resources, create schedules, and project dependencies. You will find that the task management system is feature rich and easy to use. It will help you to integrated project management practices into your organization, improve resource utilization, strengthen schedules, and increase customer satisfaction.

Watch: The Gantt Chart 1

Watch: The Gantt Chart 2

Project Info Dashboard

The Project Dashboard gives real-time information on what’s occurring across the entire project including tasks, tickets, time entries, comments, and milestones. Drill down to tasks and tickets right from the dashboard to quickly identify project risks, increase awareness of potential problems, and maintain excellent customer communications.

Watch: My Projects – An Introduction

Task Assignment Resource Management

Project Managers use TeamHeadquarters™ Resource Management to plan projects. By reviewing the last 90-days of work on all project and support work for each member of the team, the Project Manager can then do a better job of managing resources, avoiding bottlenecks and meeting project schedules.

Project Managers will quickly find this to be the best resource management intelligence they have ever had.

Task Calendar Scheduling

Schedule project tasks and tickets for in your calendar while taking into account work and personal schedules from integrated Google and Microsoft Exchange calendars.

TeamHeadquarters™ helps you to schedule all your work and provides a quick way to create timesheet entries.

Watch: My Calendar

Project Status Updates

More than 50% of respondents to our independent survey indicated that Project Managers spend more than two hours per week, per project just preparing the Project Status Report.

Many said during their survey interviews that they spend days just gathering information for their reports, in addition to the actual time required to produce and distribute them.

TeamHeadquarters™ Status Updates capture all the critical task and ticket info, provides the opportunity to add comments and inserts an update into the database as a transaction.

Send the status update through email or let the customer access it through the Customer Self Service Portal.

TeamHeadquarters™ keeps you focused, maximizing the efficiency and effectiveness of your time, as it also eliminates the drudgery from status updates.

Customer Self-Service Portal

TeamHeadquarters™ Customer Self-Service Portal links the support team to the client. In the portal, the client can add view and update service requests as well as review and update project tasks and project management information.

The portal keeps the customer informed and improves the communication between them and the support team.

Assign project and support work to customers and inform them of the latest Status Update.

Watch: The portal in action

Email Notifications

Project managers can send out project updates and task assignment email motivations to their desired project team members. The team members can assed the task or project update from a the email link

TeamHeadquarters™ makes communications easy, quick, and accurate for customers, teams, and the Project Manager.

Read: Email Automation Benefits

Issue Management

Each project has built-in issue management. Track Issues in project-specific ticket queues. Capture issues of any nature; risks, questions, support, change requests, and technical work.

Assign tickets to team members and track all activity on them.

Schedule issues in your calendar with integration to Google and Outlook.

Project Managers can control issues and tickets right from the project dashboard.

Read: TeamHeadquarters™ Help Desk

Project Financial Management

Store project benefits, budgets, and costs securely and with exposure limited to the project manager role. Comprehensive project document management facilitates project status updates and visibility of relevant financial information.

Key PMBOK Components

Task Development

Task Assignment

WBS

Status Update

Stakeholder Register

Risk Register (tickets)

Issues Register (tickets)

Service Requests (tickets)

Change Requests (tickets)

Critical path – automatically calculated

Task Predecessors – SS, SF, FS, FF

Constraints

Time Capture

Financial Management

File Management

Communications Management