TeamHeadquarters™ Project Management is fully integrated with Help Desk and Asset Management. It is a simple, easy to learn application for building projects quickly.
TeamHeadquarters™ Project Management is fully integrated with Help Desk and Asset Management. It is a simple, easy to learn application for building projects quickly.
The integrated Gantt is used to create project task plans. Add milestones, assign resources, create schedules, and project dependencies. You will find that the task management system is feature rich and easy to use. It will help you to integrate project management practices into your organization, improve resource utilization, strengthen schedules, and increase customer satisfaction.
Watch: The Gantt Chart 1
Watch: The Gantt Chart 2
The Project Dashboard gives real-time information on what’s occurring across the entire project including tasks, tickets, time entries, comments, and milestones. Drill down to tasks and tickets right from the dashboard to quickly identify project risks, increase awareness of potential problems, and maintain excellent customer communications.
Project Managers use TeamHeadquarters™ Resource Management to plan projects. By reviewing the last 90-days of work on all project and support work for each member of the team, the Project Manager can then do a better job of managing resources, avoiding bottlenecks and meeting project schedules.
Project Managers will quickly find this to be the best resource management intelligence they have ever had.
Schedule project tasks and tickets for in your calendar while taking into account work and personal schedules from integrated Google and Microsoft Exchange calendars.
TeamHeadquarters™ helps you to schedule all your work and provides a quick way to create timesheet entries.
Watch: My Calendar
More than 50% of respondents to our independent survey indicated that Project Managers spend more than two hours per week, per project, just preparing the Project Status Report. TeamHeadquarters™ Status Updates capture all the critical task and ticket info, provides the opportunity to add comments and inserts an update into the database as a transaction.
Send the status update through email or let the customer access it through the Customer Self Service Portal. TeamHeadquarters™ keeps you focused, maximizing the efficiency and effectiveness of your time, as it also eliminates the drudgery from status updates.
Email Notifications
Project managers can send out project updates and task assignment email motivations to their desired project team members. The team members can access the task or project update from a the email link
TeamHeadquarters™ makes communications easy, quick, and accurate for customers, teams, and the Project Manager.
TeamHeadquarters™ Customer Self-Service Portal links the support team to the client. In the portal, the client can add view and update service requests as well as review and update project tasks and project management information.
The portal keeps the customer informed and improves the communication between them and the support team. Assign project and support work to customers and inform them of the latest Status Update.
Watch: The portal in action
Each project has built-in issue management. Track Issues in project-specific ticket queues. Capture issues of any nature; risks, questions, support, change requests, and technical work.
Assign tickets to team members and track all activity on them.
Schedule issues in your calendar with integration to Google and Outlook.
Project Managers can control issues and tickets right from the project dashboard.
Task Development
Task Assignment
WBS
Status Update
Stakeholder Register
Risk Register (tickets)
Issues Register (tickets)
Service Requests (tickets)
Change Requests (tickets)
Critical path – automatically calculated
Task Predecessors – SS, SF, FS, FF
Constraints
Time Capture
Financial Management
File Management
Communications Management