SMB IT teams across North American are still suffering from project delays; due primarily to the unexpected demands of support operations. Structured resource management, or the lack thereof, is at the root of this issue and until it’s addressed project delays will continue.
A 2014 survey, (Entry, page 5, 2014) performed by Entry Software Corporation indicated that, in spite of the significant investment and inroads into the practices and adoption of Project Management, that 66% of the projects scheduled were delayed and the number one cause of delay was lack of knowledge of the ongoing requirements that support had for project resources.
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