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Entry Software Corporation

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Management

What goes into being an IT Manager?

February 23, 2018 by Mark Donais


Every day, an information technology manager (IT manager) is responsible for so many functions of a business. The importance of what goes into being IT manager is becoming increasingly greater with the constant advancement and reliance on technology in businesses. Being an IT manager isn’t simply a starter position either, the position requires experience and expertise in the field for it to be done efficiently. There are many difficult tasks and responsibilities that go into the everyday life of an IT manager; here are just a few:

Planning Projects

Advancements in a businesses management systems are always needed so the business can stay updated with constant changes is modern business practices. The IT manager is responsible for developing plans to improve their system and how to effectively distribute their work to employees. Determining costs and timescales are all parts of project management. Projects like these take plenty of time and attention to be completed effectively and always need to be in constant thought of the manager.

Coordinating IT Staff

Taking on the role of an IT manager means being in charge of a sizeable group of employees. The manager must organize duties for employees to keep them fully engaged to their maximum potential. Engagement drops to 2% on teams with managers who ignore their employees, so IT managers should always be available to employees questions or concerns. The IT staff must understand the computer management system of the business in order to maintain effective work.

Balancing Client and Business’ Needs

IT managers are also responsible for complying their online interfaces with the requests of the business and the customers. This means when a problem arises regarding usability or confusion from customers, the IT manager has to fix the issue without compromising the features original purpose. Similarly, when the business wants to implement a new feature in their website or mobile application, the IT manager is responsible for presenting the feature that won’t compromise the satisfaction of the customer’s experience. Finding a constant balance between these two aspects is an everyday duty of an IT manager.

Designing and Managing Technology Systems

Whatever the business, the IT manager is in charge of maintaining an operational and safe computerized system. Being the leader means being the go-to person to find creative solutions to issues with the computer system. IT managers must be knowledgeable in their field as well in regards to the system. If there are any issues that arise regarding its usability or implementation of improvement, the IT manager is responsible for it.

With all the difficult responsibilities of IT managers, taking any opportunity to relieve stress from their everyday work is always needed. Many IT managers have adopted an already established computerized system for resource management or use an additional software for project management such as TeamHeadquarters. Being an IT manager may have it’s ups-and-downs, but with all the roles and responsibilities, you are one of the most integral parts of the business operations.

Filed Under: Business, IT Managers, IT Strategy, IT Work Management Tagged With: IT Managers, Management

Management Ready with Help Desk and Project Management Software

June 12, 2017 by Mark Donais


The concept of being “Management-Ready” when using help desk and project management software comes from a recognition that people are typically less managed than ever before. Although IT knowledge workers are largely empowered via self-empowerment, management-ready depends on people offering visibility into their workload so that others know when, how, and whether to interrupt. This is what makes it possible to align efforts and optimize the efforts of busy people. [Read more…] about Management Ready with Help Desk and Project Management Software

Filed Under: Help Desk and Project Management Software Tagged With: Management, project manager tips, project meetings

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Founded in 1998, Entry Software Corporation has been leading the industry with service desk and project management software for manufacturing, transportation, healthcare, municipalities, service organizations, and education.

Entry Software Corporation © 1998 to 2022

 

Entry Software Corporation © 1998 to 2023