If you are a CIO or IT leader, you’ve likely heard about the changes that many organizations are making to transform their IT departments, from restructuring silos to implementing ITIL. Currently, most IT departments operate with about 70% of resources going toward maintaining the status quo and 30% toward innovation. However, thanks to virtualization and other advances, IT departments can enable themselves to operate smarter and more efficiently, thus refocusing efforts toward long-term strategies and improving IT’s direct impact on the organization.
As stated in a paper by the Economist Intelligence Unit, “The increasing convergence of IT and business processes is challenging the traditional organizational model, where IT and business units operate separately.” Despite this quote being nearly three years old, IT departments at many companies are still working to act on this sea change. [Read more…] about IT Best Practices: Run your IT Department Like a Business