There is a significant opportunity to enable the project management processes with more accurate, available, and real-time information when integrating service desk into a single software platform. In this blog post, we’ll review the project management processes as defined by the PMBOK 5th Edition and how the proposed integration can benefit them. It is significant to note that the focus is not to just help the Project Management personnel but, that by improving their access to accurate and real-time information the project management processes themselves will become easier to execute and will be more accurate. Thus, facilitating significant project management improvements.
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