• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
entry software corporation

Entry Software Corporation

Entry

  • About Us
    • Contact us
    • Our Story
    • Message from the CEO
    • Customer Quotes and Case Studies
    • Press Releases
  • TeamHeadquarters
    • Teamheadquarters Overview
    • Value Proposition
    • Help Desk
    • Project Management
    • Resource Management
    • Team Resource Management
    • My Company
    • My Organizations
    • TeamHeadquarters Videos
  • Pricing
    • Cloud Pricing
    • Services
  • Industries
    • Transportation
    • Education
    • Healthcare
    • Manufacturing
    • Municipalities
    • Service Business
  • Get a Demo

3 Tips for Ensuring Your Project Team is Fully Engaged

June 12, 2017 by Mark Donais

Project Engagement Tips

Wouldn’t it be great to have everyone’s attention all the time keeping the project team engaged?  At every meeting you see individuals on the edge of their seats, hanging on your every word.  What you say drives what they do.  How well they do it helps define your success. It’s like a well-oiled machine.  The whole is much bigger than the sum of the parts…never the other way around. Business like it was meant to be.

This, of course, is hard to achieve. Why?   Because not all employees and team members buy into the all-for-one, one for all concept. Not all feel the warmth of working toward a common goal. Some are more focused on personal gain or feel like they know better and can do it better (and no one says that isn’t true, we just need to acknowledge that as a team, not rogue individuals).

So how do we ensure that everyone is on the same page?  How do we make sure that our team members are fully engaged and working toward the common goals of the project? 

In my experience, it has usually come down to three key concepts that you need to incorporate as part of your best practices when managing the project in order to keep that team on the edge of their seats…

1. Upfront involvement

Project managers can be lone wolves.  I know…I can be one at times. My way or the highway.  I know what’s best…always. Yes, I can probably be a pain to work with.  But when I know that I’m working with high-quality, skilled and very competent team members, then I can be an extremely easy person to work with and for.  It is about trusting and then actually involving and offloading.  You have to let go.  And that starts right away in the planning phases. Involve your team members in the upfront project planning process and they will own the project, they will own its success, and they will be much more likely to remain fully engaged throughout the project – rather than just phone their work in as it is assigned.  Their tasks will be the tasks that they produce highly effective work on in order to achieve success on the project.  So get them assigned to the project as early as is feasibly and financially possible and delegate, delegate, delegate.

2. Up-to-date status

As important as it is to get your team on board and involved in the upfront project planning process, it is just as important to keep them up to date on the status of the project and every important aspect of it throughout the engagement.  Want them to help you keep the budget healthy?  Keep them informed of the budget status weekly.  That way they know you are managing it closely and they will be more accurate and accountable with their time charging and they will help you keep it on track.  The same is true with issues, risks the schedule…everything.  Don’t assume they know how things are going…always keep them informed.

3. Customer engagement

Your team wants to feel important.  Nothing makes them feel like they are part of the core of the project like getting up in front of the customer and presenting how things are going with their portion of the project.  It may scare the bejeebers out of some of them if they haven’t done much in the way of customers interfacing before.  But it is a good career progression and helps build the project leaders your organization will need in the future.  Plus, it shows the customer that you have confidence in your team and it shows your team that you have confidence in them.  Win-win.  And one more thing – it relieves your own workload a bit. Engage in a TeamHeadquarters project management demo!

Filed Under: Project Clarification, Project Management Tagged With: project team, project tips

About Mark Donais

Primary Sidebar

TEAMHEADQUARTERS OVERVIEW

TEAMHEADQUARTERS EXPLAINER VIDEO

Recent Posts

  • Perfecting the project completion criteria
  • Why Your Help Desk Software Should Have Asset Management
  • Understanding Service Level Agreements (SLA)
  • Improving Customer Service
  • Remote Project Management

Recent Comments

  1. 5 Reasons Why TeamHeadquarters Will Organize and Simplify Your Project Delivery Service - PMLinks.com on Customer Self-Service Portal Improves IT Customer Service Ratings

Archives

  • October 2022
  • March 2022
  • February 2022
  • March 2019
  • April 2018
  • March 2018
  • February 2018
  • January 2018
  • December 2017
  • November 2017
  • October 2017
  • September 2017
  • August 2017
  • July 2017
  • June 2017

Categories

  • Agile
  • Audiences
  • Business
  • Capacity Planning
  • Case Study
  • Change Management
  • Client Management
  • Client Services
  • Cloud Based
  • Content strategy
  • Customer Service
  • Customer Tracking
  • Education
  • Facilities Management
  • Help Desk
  • Help Desk and Project Management Software
  • Help Desk Software
  • IT Help Desk
  • IT Managers
  • IT Strategy
  • IT Work Management
  • ITIL
  • ITIL Service Desk
  • ITSM
  • Leadership
  • Milestones
  • Multiple Projects
  • Never ending project
  • Operations Management
  • Prioritize Projects
  • Project Clarification
  • project delays
  • Project Management
  • Project Management Engagement
  • Project Management Software
  • Project Management Tools
  • Project Manager Communication
  • Project Negotiation
  • Project Scope
  • Projects Collision
  • Resource Management
  • SaaS
  • Schedule Management
  • Service Desk
  • Service Level Agreement
  • Small Business
  • Software
  • Strategy
  • Ticketing System
  • Time Management
  • Uncategorized
  • Work Management Software
  • Working Efficiently

Footer

Blog
Login to TeamHeadquarters™
Team Headquarters Help

Brochures & News

TeamHeadquarters™ brochure
Customer testimonials
Press Releases

Legal and Site

Privacy Policy

Free eBooks & Tools

  • IT Managers Guidebook to Implementing ITSM
  • The Essentials of Project Communication Success
  • Tracking Project Status Throughout the Engagement
  • ITSM Readiness Assessment
  • Challenges Facing IT Leaders when working with Disparate Systems
  • Customer Satisfaction Survey Best Practices

Entry Software Corporation

Founded in 1998, Entry Software Corporation has been leading the industry with service desk and project management software for manufacturing, transportation, healthcare, municipalities, service organizations, and education.

Entry Software Corporation © 1998 to 2022

 

Entry Software Corporation © 1998 to 2023