Privacy Policy

Personal Data:

This means any information relating to an identified or identifiable natural person (“data subject/user”). An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. As used in this Privacy Policy, Personal Data or Personal Information means information that relates, and is capable of being linked, to a particular person. It does not include de-identified or aggregate information.

Data subject/user:

Refers to any identified or identifiable natural person, whose personal data is processed by Entry, LLC (the controller responsible for the processing).

Processing:

Is any operation or set of operations which is performed on personal data or on sets of personal data, whether by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Consent of the data subject/user:

Is any freely given, specific, informed, and unambiguous indication of the data subject/user's wishes by which he or she, by a statement or by specific affirmative action, signifies agreement to the processing of personal data relating to him or her.

We or our service providers may collect Personal Data and data that does not specifically identify you when you use our websites or services. In this section, we explain what types of Personal Information we may collect about consumers. The Personal Information collected depends on the type of interaction we have with a consumer (such as calling, or visiting our websites), the types of products a consumer considers or purchases, and what information Entry, LLC’ customers choose to share with us. This section includes all the information that we may collect about consumers, but we will rarely collect all these types of information about any single individual.Entry, LLC potentially collects the following categories of information about consumers, some of which may be collected or maintained in a manner such that it can be considered Personal Information:

• Identifiers: real names, nicknames, postal addresses, online identifiers, IP addresses, email addresses, account numbers, Social Security numbers, driver’s license numbers, passport numbers, and other government identification numbers.
• Other Types of Information: physical characteristics, telephone number, education, employment, financial information (bank account, credit card, and debit card numbers), and additional information you provide (questionnaires, surveys, consultations). Includes information identified in California Civil Code §1798.80(e) not otherwise categorized.
• Characteristics Protected Under Some Laws: age, national origin, citizenship, marital status, medical information, sex, sexual orientation, veteran or military status.
• Internet Information: browsing/search history, device information, interaction with our or partners’ sites/apps/ads, browser settings, OS, referring/exit pages, clickstream; interaction with emails we send.
• Geolocation Information: where a consumer resides or is otherwise located.
• Audio & Visual Information: call recordings; visual recordings (e.g., premises visits or consented photos/video).
• Professional & Employment-Related Information: professional status and affiliations, employment history/status requested by your visa application.

Due to the sensitive nature of our service, email status tracking is a required security aspect to ensure the integrity and reliability of our communications. This tracking is crucial for maintaining the security, support, billing, and fraud prevention standards that our customers rely on.

1. Email Status Tracking for Support

• We track the status of emails (“Seen”) related to support to provide timely and effective assistance to our customers. This data is not shared with third parties.
• 1.1. This data is only tracked after a customer starts an application for our service.
• Anti-Fraud Note: Tracking helps identify and prevent fraudulent activities by ensuring that support communications are legitimate and originate from correct sources. Email tracking data is collected using third-party services integrated with our offerings.

2. Email Status Tracking for Billing

• We track the status of emails (“Processing”, “Delivered” and “Not Delivered”) related to billing to ensure accurate and timely billing communications.
• 2.1. This data is only tracked after the confirmed sale of the service.
• 2.2. This data may be shared with third parties only when deemed necessary to resolve charge disputes.
• 2.3. This data is not shared with third parties when there is no charge dispute.
• Anti-Fraud Note: Tracking billing communications helps detect and prevent fraudulent billing activities and verify that billing information is correctly processed and addressed.

By using our service, you acknowledge and consent to the tracking of email status as described above.

Personal Data:

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or share your Personal Data with third parties for marketing purposes without your consent. We share Personal Data:

1. with vendors who are performing services for the Company at our direction and in accordance with our Privacy Policy;
2. with any affiliates (if necessary to perform the service);
3. where we have a good-faith belief that access, use, preservation or disclosure is reasonably necessary to meet legal process or enforceable governmental request;
4. to enforce our Terms of Use, including investigating potential violations;
5. to address fraud, security or technical concerns;
6. to protect against harm to the rights, property, or safety of our users or the public, as required or permitted by law;
7. in the event of a business transaction (merger, acquisition, or sale of assets), including in bankruptcy;
8. pursuant to a subpoena, court order, governmental inquiry, or other legal process or as required by law, or to protect our rights or those of third parties;
9. Professionals (including Lawyers and other Professionals): we may share consumer information with independent professionals accessible via products such as legal reviews and lawyer-assisted products;
10. Government Entities: we are not affiliated with any governmental organization, but applications may be sent to the appropriate agency; certain Personal Information becomes public record when filed with federal/state government or a court (e.g., DHS/USCIS). This Privacy Policy does not cover those third-party actions.
11. Entry, LLC remains liable under the DPF Principles if a third-party agent processes personal data received from the EU, UK, or Switzerland in a manner inconsistent with the Principles, unlessEntry, LLC proves it is not responsible for the event giving rise to the damage.

If we sell all or part of our business, your Personal Data may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy and that any acquirer may continue to process your Personal Information as set forth herein. If our information practices change, we will post an updated policy on our Websites. Please check periodically.

We use Personal Data to:

• help us communicate with you (respond to questions, solicit feedback, provide support, inform about promotional offers);
• provide our services to you or to the owner of the associated account;
• operate, maintain, and improve our Websites and Services;
• comply with applicable legal requirements; and
• enforce our Terms of Use and protect our interests; and
• as otherwise disclosed at collection.

We may also use Personal Data provided during registration/purchase to advertise or market other products or services that may be of interest to you.

• You have the right to request a copy of the personal data that Entry, LLC has about you;
• You have the right to request that Entry, LLC correct the information about you if you believe it to be inaccurate;
• You have the right to request that Entry, LLC erase or refrain from using your personal data (subject to legal/business-relationship exceptions). If we cannot honor your request, we will inform you and explain why.

To exercise any of these rights, please submit the request using the form located here (if provided by your site). Alternatively, contact Customer Support at support@entry.com or +1 (856) 556-3505.

In compliance with the EU-U.S. DPF Principles, Entry, LLC commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints should first contact us at compliance@govassist.com.

We have further committed to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF to JAMS, an alternative dispute resolution provider. If you do not receive timely acknowledgment, or if we have not addressed your DPF complaint to your satisfaction, visit https://www.jamsadr.com/DPF-Dispute-Resolution for more information or to file a complaint. JAMS services are provided at no cost to you.

Under certain conditions, individuals may invoke binding arbitration to address complaints regarding compliance with the EU-U.S. DPF Principles (see Annex I). To invoke binding arbitration, email with subject line “Binding Arbitration Request” to compliance@govassist.com including your name, contact information, detailed description, and supporting documents.

If you are a resident of California, we previously indicated that we do not sell, rent, share, or trade your Personal Data. The law requires notice of additional rights: you may request deletion of your Personal Data and opt-out of the “sale”* of your Personal Data by visiting https://contact.GovAssist.com and selecting “Do Not Sell my Personal Information”.

You may request disclosure of the following:

• Categories of Personal Data we collect/sell/disclose for a business purpose;
• Categories of sources of Personal Data;
• Business or commercial purposes for collection;
• Specific pieces of Personal Data collected about you.

Categories we may collect or disclose for a business purpose include: name, alias, postal address, unique identifiers, online identifiers, IP address, email address, account name, browsing history, search history, interactions with websites/apps/ads, geolocation, electronic information, professional/employment-related information, and education information. You have the right not to be discriminated against for exercising these rights.