Each time a new project or queue is created a team is created too. The team is automatically staffed with the project or ticket queue roster. Add new members to the team simply by adding new them to the roster of the project or queue.
Project Team Management
Every project has My Teams integrated providing complete Team management to the Project Manager. Add new members to the team by adding them to the project roster. View and create schedule entries into team member calendars, view and modify time sheets, print time sheet reports and view individual ticket loads.
Member Calendar Management
My Teams, member calendar management is available from Projects and Queues. Open a team-members calendar and view schedules or schedule work on tickets, tasks and custom events.
Member Time Sheet Management
My Teams, member time sheet management is available from Projects and Queues. Open a team-members time sheet and view time sheet entries or add entries for tickets, tasks and custom events.
Member Time Sheet Report
My Teams, member time sheet report is available from Projects and Queues. Open a team-members time sheet report and view time sheet entries for the period selected. Download the report as a PDF, CSV, RTF, TIFF, or web archive.
Member Workload Availability
My Teams review the total available hours minus tasks assigned and provides the user with the team member’s availability over an 8 week future window. This prediction is accurate and takes the guesswork away from task assignment.
Founded in 1998, Entry Software Corporation has been leading the industry with service desk and project management software for manufacturing, transportation, healthcare, municipalities, service organizations, and education.