TeamHeadquarters™ for Municipalities

Control support & operations for all business units

TeamHeadquarters™ flexible ticketing and project management systems provide your municipality cross-department support tools to manage the execution of all projects, and staff and resident inquiries and requests.

Municipality Resident Inquiries and Requests

TeamHeadquarters™ fully customizable portals present departmental request forms for both internal and external inquiries and requests. Forms include:

  • External request management
  • Internal request management
  • Specialized departmental forms

Facilities Management for Cities

TeamHeadquarters™ ticket management system and audit ensure that requests are tracked and completed on time and with all of the associated work information.

  • Manage all service requests and projects
  • Design forms and portals specific to requirements

Cross-department Help Desk Support

Use TeamHeadquarters™ for the intake of new inquiries and support requests regardless of department. Cross-department support could include, but are not limited to:

  • Assessor
  • Building Inspections
  • City Clerk
  • District Court
  • Finance
  • Fire
  • Housing
  • Human Resources
  • Information Technology
  • Parks and Recreation
  • Planning and Development
  • Police
  • Public Works
  • Purchasing
  • Treasurer

Facilities Management Portal

Watch this video and learn how TeamHeadquarters™ helps to manage inbound customer requests easily.