TeamHeadquarters™ for Municipalities
Control support & operations for all business units
Entry Software Corporation
Entry
TeamHeadquarters™ flexible ticketing and project management systems provide your municipality cross-department support tools to manage the execution of all projects, and staff and resident inquiries and requests.
Municipality Resident Inquiries and Requests
TeamHeadquarters™ fully customizable portals present departmental request forms for both internal and external inquiries and requests. Forms include:
- External request management
- Internal request management
- Specialized departmental forms
Facilities Management for Cities
TeamHeadquarters™ ticket management system and audit ensure that requests are tracked and completed on time and with all of the associated work information.
- Manage all service requests and projects
- Design forms and portals specific to requirements
Cross-department Help Desk Support
Use TeamHeadquarters™ for the intake of new inquiries and support requests regardless of department. Cross-department support could include, but are not limited to:
- Assessor
- Building Inspections
- City Clerk
- District Court
- Finance
- Fire
- Housing
- Human Resources
- Information Technology
- Parks and Recreation
- Planning and Development
- Police
- Public Works
- Purchasing
- Treasurer
Facilities Management Portal
Watch this video and learn how TeamHeadquarters™ helps to manage inbound customer requests easily.