Entry Software Corporation
Entry
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BEST PRACTICES SURVEY QUESTIONS AND REPORTS
A survey process executed by the IT Service Desk in your business is the cornerstone to continual improvement of your team, services, and improved customer satisfaction.
Our Best Practices includes:
- A spreadsheet with real, live statistics that could and should be used to monitor customer service results
- Questions that should be asked of your clients when they receive service
- The keys to continuous improvement in your Service Department
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