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Work Management Software

Eliminate Your Fears and Doubts About Resource Management

January 3, 2018 by Mark Donais


Resource management is all around us. Even at the dawn of human-kind, man has thrived off managing food supplies, mental and physical energy, as well as implementing everybody effectively. Resource management has become integrated into our everyday lives in ways we may not even recognize such as the use of broad media advertisement and the automation of technology. Despite its constant implementation, the implementation of resource management is constantly evolving.

In business, resource management is important to the efficiency of the business and the satisfaction of the customers and employees. However, to implement good resource management into a business, one must first understand the process and factors that affect its effectiveness and discuss the benefits of good resource management.

First, let us understand what resource management is. Resource Management is the process of effectively distributing necessary amounts of one’s resources. Its primary goal is to minimize ones unnecessary loss in the process. When applying this to business, its application fits the process perfectly. Resources can be anything tangible or intangible that a business may own such as equipment, supplies, labor and time. The goal of applying resource management is to effectively run a project to provide a great experience for the customer.

Now that we understand the process of resource management, it is important to understand factors that influence the effectiveness of it.

Understanding What Resources are Required to Complete the Project

The first step to the resource management process is to understand what resources the project requires. When given an objective, the project manager will have to decide the amount of time each task will take and the resources it will take. This entails providing a detailed list of resources for access to employees in order to inform organizers about the upcoming project. Once they have received the project requirements, such as time limit, persons available, and material, the next step of the process occurs.

Acknowledging Scope of Resources the Business can Provide

The business must understand the scope of resource that the business can provide. This means understanding the number of resources that the business can provide to fit the requirements outlined in an effective manner. Often times, we will jump to the conclusion that if we need a resource it is better to have more of the resource available. While this is true as there can be some unforeseen errors; people will often purchase large amounts of resource they will later have no use for. While this method is time effective as one will spend less time worrying about the resources, it is financially wasteful. On the flip side, however, only assigning the necessary resources would be financially effective, it could leave the business stressed as any mistake would lead to a dysfunctional project.

Calculating a Work Load Balance

In this step, the project needs to be organized to find that balance between the resource usage and financial efficiency. For example, if thirty tasks need to be completed (resource requirement) and it takes employees two hours to complete a task (scope of resource), the organizers have to find the time frame to complete them. On one end of the spectrum, the time frame could be “complete in sixty hours”. This would mean that the thirty tasks would need to be completed in succession with no breaks. While this is financially efficient and time resourced efficient, it does not satisfy the labor resource of the business as it is unreasonable to have workers work for sixty hours straight. On the polar opposite, the time frame could be “complete in one month”. This would mean that employees could perform one task a day to complete the project. While this is labor resource efficient, it is time ineffective and financially wasteful. This is why a good workload balance incorporates both resource effectiveness and financial efficiency. Taking these aspects into account create a great resource management plan.

There are a number of benefits of that come with developing a resource management plan, this includes satisfying both employees and customers, and being financially beneficial. Employees are satisfied because they are not over stressed by their workload. Customers are satisfied because they are receiving their goods or services in a timely manner. Finally maximizing financial efficiency will benefit the business as a whole. So don’t be afraid of tackling resource management, it is fairly simple and very beneficial to master in one’s business practices!

Filed Under: Project Management Tools, Work Management Software Tagged With: Resource Management

Information Technology Project Manager | Getting things done!

June 12, 2017 by Mark Donais

The Go To person in IT – The IT Project Manager

The saying “no man is an island” is so true when it comes to strategic thinking and action in business. You can’t always go it alone but rely on the subject matter experts (SME) to manage certain aspects of the day-to-day business, to get things done.

Without these SME’s to rely on, you have would have to wear many “hats” ranging from accounting, sales, marketing, through to customer support. Taking ownership and driving projects to a successful conclusion is what structures a business and moves it forward.

Defining and implementing business process and infrastructure without a project management function in your business means you will be responsible for managing all the tasks associated with the project; budgeting, planning, process, people, meetings, implementation, timing etc. the list goes on… which can all get on top of you very quickly.

When rolling out IT related projects it is critical to assign an IT project manager to keep things focused and on track. IT help desk are event-driven; many of these events are unplanned i.e. Help desk staff deal with calls for support as users experience problems. There are also planned IT projects that need to be implemented that are critical to support business continuity or efficiency; Server upgrades, network infrastructure upgrades, new CRM roll-out, etc. that are time critical and require participation from many business departments to succeed.

This is where the assigned IT project manager is an invaluable resource as the “go to” person for all IT projects as communication and teamwork are vital to achieve success.

Communication is critical. Ensure there are at least weekly discussions with your IT project manager that include all the key stakeholders in the project, and regular discussion of new issues between meetings. Keeping everyone on the same page will allow you to keep the project deliverables and timing on track.

It is important that the IT project manager keep the IT Helpdesk staff in the loop on the status of IT projects. This way an accurate time-line on projects can be given to anyone inquiring on the IT help desk.

Business is about teamwork, you cannot do everything alone.

Who is your “Go To” Project manager in IT?
Do you have one?

Tips

The best advice you’ll never get

  • Even though you were once a developer, that doesn’t mean your developers won’t get things past you
  • The project budget is harder to manage than you might think
  • Scope creep happens faster than a creep, it’s more like a speeding bullet. Consider this article article about scope creep
  • The project manager does not get the glory]
    • Keep the project in good standing because you’ll likely be handing it off to someone else.

Filed Under: IT Managers, Project Management, Project Management Engagement, Time Management, Work Management Software Tagged With: getting things done, It project manager

Presenting the CIO with Improved Team Management

June 12, 2017 by Mark Donais


As an IT manager, you know your team works hard. However, IT departments are sometimes misunderstood even within their own organizations. C-level executives don’t always comprehend the significance of complex technologies, and how they relate to business results.

The Common Struggles

As your organization continues to grow, and IT becomes an increasingly critical component of daily operations in all departments, it’s important to start thinking more about IT as a business driver.

By recognizing and documenting the business impact of your employees, you can make them feel more appreciated and improve your communication about IT’s performance with C-level executives. This can help you: [Read more…] about Presenting the CIO with Improved Team Management

Filed Under: IT Managers, IT Work Management, Work Management Software Tagged With: cio, Customer Service, team

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Entry Software Corporation

Founded in 1998, Entry Software Corporation has been leading the industry with service desk and project management software for manufacturing, transportation, healthcare, municipalities, service organizations, and education.

Entry Software Corporation © 1998 to 2022

 

Entry Software Corporation © 1998 to 2023