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When supporting your customers over the phone, your tone of voice says it all. Be cheerful, respectful, and have some empathy with your response.

The focus of today is the methodology of being an effective project manager.

Your customers are everything so make sure you treat them with respect.

Being productive can be challenging, even for the hardest and more relentless employees. Being productive all the time can very much be categorized as an art and for employers it is an asset to any organization, no matter its size.

We've all heard the saying "the more, the merrier" and in some cases, it's true! Teamwork is essential to a...

Its' simple right? Reduce customer efforts and increase customer satisfaction.

Time, money and resources are the most important things in a business. Find out how you can work smarter instead of harder by using work management software.

One of the biggest sources of your businesses demoralization could be coming from inside your office. The best part, you can have an impact on removing it. This burden: disorganization.

Having systems in place to organize the resources, events, schedules and customer service will make the job of the project managers a whole lot easier.

Investing in quality customer service trumps products. You will damage the hard work you put into your products when you offer poor service,