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Archives for April 2018

Good Boss, Bad Boss: What’s the difference?

April 18, 2018 by Mark Donais


What’s one thing that almost every person in the working world loves to complain about? Here’s a hint: it’s one of the most popular things to talk about on first dates, has become a cliché in western movies, and it’s the primary source of conversation between co-workers behind closed doors. In case you haven’t guessed, it’s bosses! It could be an unreasonable manager who doesn’t show any empathy when something goes wrong. Or a short-tempered time bomb who explodes on employees who don’t deserve it. Sometimes it is even a bad leader who leads a team to failure or kills any sort of progress within a company. Whatever the reason, employees love to complain about those in charge. There seems to be some sort of backwards rule that authority comes to those who least deserve it, and bosses who rise to the top aren’t the best for the well-being of employees and customers. So what traits are present in a leader that brings them to this position? What makes a good boss good, and a bad boss bad?

First, it should be clarified what a good or bad boss is. An effective leader is someone who inspires people to work hard and achieve company goals, but also who makes employees feel like they can be comfortable in the work environment and have a say in the company. Defining a bad boss is much easier: someone who is unfair, treats people poorly, is bad for business, or who don’t fulfill their duties and responsibilities as a manager. A good boss maximizes the experience for the business, the employees, and the customers all at once. When one of those segments are neglected, they become a bad leader. So how can those with authority make sure there are no compromises in those big three areas of a business?

Well, the way the business world works in a capitalist market is always putting the customer first. The responsibility of most managers is to ensure that customers get the highest quality product or service that the company is capable of offering. When the customer’s needs are met and exceeded, bosses then look after the company. Margins must be maintained, profits maximized, and extra costs kept to a minimum. This is how businesses sustain themselves and are the reason that employees keep their job in the first place.

Meeting these two goals are not easy, but possible for most people. A manager can push themselves and their employees to meet the needs of both customers and the company’s bottom line. However, when balancing the needs of those two, the needs of the workers are often left out. Authorities are pushed to achieve, and therefore must push the workforce they oversee to do the same. This is truly where great bosses are separated from the rest because leadership skills are tested to the extreme. Managers need to maintain the customer’s level of satisfaction while producing income for the company and preventing employees from becoming overworked or having low morale. It is harder than it seems to do so, and that is the reason why it seems there are so many “bad” bosses out there. Those rare leaders who balance the needs for profits, satisfied customers, and happy employees are the good ones.

Filed Under: Business, Leadership Tagged With: abusive leader

How to Incentivize Productivity

April 13, 2018 by Mark Donais


The last thing a manager or workplace wants is laziness or a lack of productivity. When workers aren’t properly motivated to get a task done, there’s a high chance the company will not succeed. Therefore, a solution can be inspiring the workforce to be as productive as possible, and doing so will improve the health of the workers, managers, and the company as a whole. Businesses who master the art of incentivizing productivity are those who can rise the quickest and achieve the most success in the fast-paced market we live in. Below are a few tips on how to motivate workers to push their productivity to the next level.

Set Quotas

One of the essential motivators for everything that humankind has accomplished in the modern world is neccesity. Using this strategy can help to get simple tasks done better and faster as well. This doesn’t mean employees should be scared while working, but quotas can be important for keeping track of everyone’s productivity and helping workers realize when they are slacking off. Start by measuring the current rate at which each employee gets work done, and set a goal or requirement for the next month that is higher than their current output, or one that is more realistic to make the employee of value to the business. When standards are set higher and employees know that they will be rewarded or penalized based on the amount of work they complete.

Make it Competitive

Humans have the instinctive nature to be on top, or to at least be as good as those who surround them. In the office, if multiple employees are doing the same job or are measured in the same way, (friendly) competition can have a huge positive effect on the amount of work that each individual completes. Having a simple tally board that displays how many units sold, projects completed, or clients attained by each worker in a given time period will push those with a competitive mindset to go further. Better yet, offer an incentive for the top 1-3 performers like a bonus, gift card, or material gift each month to set their drive on fire. If there is an opportunity to move up the company’s ladder, tracking results publicly will also show employees what it takes to get a promotion or raise over their co-workers.

Offer Rewards along the Way

While financial rewards for small goals like commision and bonuses don’t work for many companies, there are tons of ways that employees can be rewarded for completing lots of quality work. Even work that doesn’t directly correlate with revenue can come with incentives, which can grow for larger achievements to push employees even further. Take, for example, a janitor at a restaurant. They have no direct impact on sales, nor do they have a target laid out for how clean the restaurant should be. if a building starts to get dirty more often and customers complain about it, then it is often most effective for the restaurant to increase the janitor’s motivation through small or non-financial rewards. For example, a new rule could be set so that every time a customer compliments the cleanliness of the business, the worker gets credit for a free meal or side item of their choice. If a month goes by without a single complaint, then the janitor could be recognized publicly with an employee of the month signs or another award of recognition.

Here is a tool that can help.

Filed Under: IT Strategy, Resource Management, Working Efficiently Tagged With: incentive, Productivity

Four Essential Tools for a Good Project Manager

April 11, 2018 by Mark Donais

Artists have their brush and paint. Journalists have a pen and paper. Carpenter’s have their hammer and nails. What do all of these have in common? The tools associated with the profession are the golden standards for their practice. Although they are not required, (i.e an artist using a pencil or a carpenter using a drill) they are often used because of their effectiveness and reliability. When applying this methodology to the role of a project manager, how does it apply?

The role of the project manager boils down to keeping your project and everyone working on it organized. A good project manager knows what is going on with their project at all times and should always be connected with their employees. You have to keep your team motivated to continue working until the project is completed. Using this explanation, we can induce the four essential tools for a project manager.

1. Project Management Software

In our technological age and the accessibility of the internet, thousands of great resources can be found online for keeping your project organized. There is great project management software (PMS) that provides great tools to help manage your employees. The dashboard gives a visual for you and your employees to see the layout of tasks needed to be complete. Additionally, a scheduling system is incorporated so that employees know their timelines for deadlines. The dashboard and schedules are constantly updated to stay connected with your team so they always know what needs to be done.

Benefits:
  • keeps a visual representation of task completion
  • optimizing scheduling for maximum efficiency
  • staying connected with employees

2. Project Milestones

Setting project milestones is another important aspect of being a project manager. Keeping your employees on track is one of your main responsibilities. Don’t just put project milestone haphazardly, it is important to properly spread them out {hyperlink to Importance of Properly Setting Project Milestones}. Each project milestone should be meaningful to the project and to the employees. Take into account the timing, visibility, accountability, and fallibility of the project milestone to ensure the milestone is hard-fought when achieved.

Benefits:
  • gives you a timeline of task completion
  • sets a scope for a complete project
  • motivates employees by seeing each goal as reachable

3. Analytic Reports

Analytic reports are a great way to numerically measure the progression of your project. Using the data collected from your scheduling time and work efficiency, you are able to see the effectiveness of your employees, when their efficiency or effectiveness drops and try to find a solution that you as the PM can do. When making decisions about the project such as scope or direction, consult the analytics because the truth is often found in the numbers.

Benefits:
  • provides a numerical report of the progress
  • project manager can make more informed decisions about the scope and direction of the project

4. Employee Engagement

Employee engagement is a great way to keep employees enjoying their work. More employee engagement means more positivity, productivity, and creativity. Employees are less likely to quit boosting company productivity ultimately saving you money. Overall employee engagement – whether it’s through team retreats or casual Fridays, is important to the environment of your project.

Benefits:
  • employees work better when they are engaged at work
  • keeps employees happy and healthy

These essential tools are some of the project manager’s greatest assets when working on a project. Each of these tools plays a role in helping the PM do his job to his fullest. Like the brush and paint for an artist, a PM’s tools are essential to his work.

See project management in action

Filed Under: Capacity Planning, Project Management Software, Small Business Tagged With: goodprojectmanager, projecttools

Going With the Flow: Using Flowcharts in Your Business

April 8, 2018 by Mark Donais


A flow chart is a visual representation of a plan or a process. They show steps, represented through boxes about a process that should be taken. Whether we realize it or not, flowcharts are used all around us, most commonly in the form of an algorithm. An algorithm is the more complicated version of a flowchart where it uses calculations or other problem-solving operations in order to carry out tasks. These operations usually take place in the form of computer software. However, in the world of resource management simple, standard, flowcharts are most commonly used.

The reason flow charts are commonly used by companies is because they are simple ways to understand what needs to get done, effectively. For example, when looking for a new job position a flow chart can be created in order to understand the process.

Clear and Concise

A flowchart shows every step of a process in clear fashion, that is easy for anyone to understand. Even the most complex procedures are made easier to follow with visual representations. The direction of the arrows leads to steps on the chart with a natural order making it easy to follow. This helps you make a process known to those unfamiliar with it and your business. For example, new employees and outside members are able to clearly understand what needs to be done while reducing the time needed to learn the details of your business processes.

Workflow Management

Workflow management is another reason to use flowcharts. Documenting a process that needs to get done, not only lays out the process clearly while getting your work done in a timely manner. The benefit of this is that you are in charge of the workflow; having a say in what needs to be done, for whom it’s done for and how long it is going to take. All of this can be represented in a flowchart. In order to meet the needs of your customers and clients, you need to take control of the processes your business should be following. With an organizational flowchart, you can also clearly recognize areas for improvement and create new charts that strive to meet your new goals.

You’re In Charge

Imagine this: you are in a business meeting, where ideas are being thrown at you left, right and center debating on how to improve your resource management. The ideas given are ones that you would like to incorporate into your business. However, all of these comments and ideas are just being thrown at you disorderly, with no given procedure or action.

The most effective way to organize your thoughts is through a flow chart. Take a minute, write down all your ideas and then organize them through prioritization. After, continue working on your plan with”if” statements. This advances ideas by thinking, what needs to be done IF something works out or IF something does not. For example, when an item is broken the steps that should be taken are: “If the item can be fixed with minimal cost, do the following…” or “If the item cannot be fixed with minimal cost or is damaged beyond repair, do the following”…

Saving Money

Flow charts are a great solution if you need help cutting costs and budgeting money. It will allow you to visually see what you are spending too much on and the plans required to effectively cut those expenses, saving money. For example: “If the company income is less than $5000 per month, avoid making unnecessary purchases” or “If company income is more than $5000 per month, but less than $6000, spend money wisely.” Using a flowchart, and having the rules laid out can allow you to make wiser decisions about your companies spending habits.

In the end, flow charts are not only great for visual learners but are also extremely useful to anyone else who is unfamiliar with certain business practices and protocols. Make the most out of your workday and take advantage of the numerous benefits of flowcharts.

Filed Under: Business, Capacity Planning, Operations Management, Project Management Tagged With: #flowchart, businessprocess

Mac vs. PC: Which is Best for Productivity?

April 6, 2018 by Mark Donais


Since the turn of the century, there has been a divide between computer users through commercials, internet arguments, and office place debates: Mac or PC. Everybody has their own personal preference, and in the end, both platforms are more than sufficient for everyday use and productivity. However, there are a few objective differences between the the different operating systems that can appeal more to office workers. Here is a guide to help you choose which ecosystem will make your office the most productive:

Price

Let’s get this out of the way first: as everyone knows, Apple’s computers are more expensive than a similarly-specced Windows PC. The base-level iMac, with 2.3 GHz of processing power, 8Gb of memory, and 1Tb of storage space has a starting price of $1399 CAD. A desktop from HP with more memory, a higher processing speed, and the same amount of storage costs $599 and frequently goes on sale. At less than half the cost, the Windows-powered computer is a much better deal than the iMac. For this reason, a PC would best suit an office with a tight budget, or one that uses their computers mostly for web browsing and simple tasks. However, the Apple’s premium price is not just due to higher margins. Macs are known to have excellent build quality and reliability in comparison to their PC counterparts and can take a higher workload for a longer period of time. For offices with demanding needs from their computers, it might be important to look past the price and analyze some of the further benefits of Apple products.

Software

Microsoft’s Windows operating system and Apple’s OS X both come with a host of software, either stock or as an add-on with the purchase of the computer. The most famous and beneficial on the Windows side is included Microsoft Office, which includes the latest document-writing software including Word, Excel, Publisher, and more. These programs are world-famous for a reason; they are one of, if not the best at their respective functions. Windows computers also include Edge, an internet browser designed to work with the operating system. Edge features significant features and improvements over the previous web browser, Internet Explorer, and offers a clean layout with fast performance. To add onto this, there are a number of third-party applications that are available only for PC such as the Sony Creative Softwares (Sony Vegas, Sony Catalyst, Sony Acid), FL Studio, Fences, and more.

However, Windows faces solid competition from Apple on the software front as well. A suite of documentation software similar to Microsoft Office is free with every Mac product purchased. iTunes, the App Store, and iMessages all come with OS X, allowing seamless integration with iPhones and other Macs connected with the same apple ID. You’ve probably heard before that Apple products are preferred by creators and artists, and a big part of that is from some of the optional apple software. Final Cut Pro is one of the leading video editing software, exclusively available to Mac users. Other programs such as CSSedit, Coda, Espresso, Textmate, Quicksilver, Alfred, Things, OmniFocus are also preferred by coders, designers, and creators. Learn more about Apple’s free programs on their website. Finally, Apple’s web-browsing app that competes with Microsoft Edge is Safari. With an equally appealing interface and decent performance, Safari is more than sufficient. Safari and Edge go head to head, and both work absolutely fine for normal use.

Each office should look into what software they can benefit from, including the many different options offered. Keep in mind, however, that much of the software is cross-compatible.

Cloud Features

Creating and storing files, sharing across devices, and accessing documents from anywhere, are all useful features for many workplaces around the world. These features are offered for free to a certain extent with both operating systems in this comparison, extra features can be added for a small price. Apple’s iCloud and Microsoft OneDrive each offer 5 GB of cross-device storage with their computers. To upgrade to 50GB per month, it will cost only $0.99 per month on iCloud and $1.99 per month on OneDrive. A 1TB option is also available from Apple for $9.99 monthly. While iCloud’s prices are more appealing at first, OneDrive offers some features that may be more useful for productivity and sharing among co-workers. For example, a bundle including Microsoft’s full Office 365 Suite and OneDrive storage is $9.99 a month for five users, each of whom gets 1 TB. This means a small business can share files among up to 5 employees with virtually unlimited storage space. OneDrive expands further to offer custom cloud storage options for any sized business. Overall, the importance of cloud storage depends on how each business can use it, and both competitors offer similar products at nearly identical preference. Be sure to research iCloud, OneDrive, and other third-party options thoroughly before making a final decision.

With today’s technology, it’s difficult to find a bad option for workplace computers. For 90% of tasks, any modern computer is well equiped for productivity. However, workplaces that rely more heavily on technology may need to intensively weigh their options to determine whether Mac or PC is best for them. Overall, a company with a low budget that doesn’t use computers for functions, that are more advanced than documents and video, fit the profile to use Windows computers. Windows is also beneficial when sharing and editing documents among employees that are essential to their operations. It may be worth the upgrade to Mac for workplaces that have demanding needs from their computers, do to extensive editing on videos and pictures, and need reliability from all their technology.

TeamHeadquarters runs on Chrome, Edge, and Firefox on both PC and MAC.

Filed Under: Multiple Projects, Never ending project, Operations Management, Small Business, Software

Benefits of Connecting Through One Software App

April 4, 2018 by Mark Donais


The amount of responsibility a business owners job holds can generate a significant amount of stress from the countless tasks they deal with on a daily basis. The to-do list is almost never-ending and consists of keeping clients happy, tracking your employees, payments to make, sales to close and many, many more. Having software from different providers, to try and manage certain jobs can become difficult to keep track of. Although, this can be eliminated when connecting through one software app.

A typical business uses multiple software applications in order to keep everything up and running such as one for clients accounts, one for ordering supplies, one for transactions and the list continues on. Software depending on the provider and service can be extremely expensive; companies try making you think it’s worth it to buy one software for a certain task. However, at times this can get confusing to have multiple different software serving many different functions. Although there’s nothing wrong with this, it may end up hurting your wallet in the long run and keeps you disorganized. The solution is a one-stop-shop software application that manages all of your documents, payments, accounts and many more, all in just one software.

As a developing business, your money can be easily spent. One day you may have a great steady income, your business is thriving and the next, you’re scrambling to make money, struggling to pay employees and making budget cuts. In the world of business management, any of these situations can happen. If you’re tight on money and looking to make budget cuts that won’t be detrimental to you and your company, you could start by asking yourself “How many of different software apps am I using?” If you’re using multiple costly software apps that are breaking your bank account, your business could benefit from replacing all of these different software apps for an all-in-one software.

Do you find both you and your employees are getting confused about where documents are located, and which software to use for a certain task? If so, you’ll benefit from having all your information in one place with peace of mind that your documents, tasks, support tickets, client information or payment information aren’t going anywhere anytime soon. Not only will this lead to better organization and also lead to less stress about where items are stored. This also helps you save time, so you can prioritize more important tasks rather than taking precious time out of your day to find that one document you’ve been looking for.

In the end, having an all-in-one software can not only be beneficial for your wallet, but also for your stress levels because all of your resources can be easily accessed at the click of a button.

Start your free demo now!

Filed Under: Business, Capacity Planning, Multiple Projects, Operations Management, Project Management Tagged With: collaboration, workmanagement

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Founded in 1998, Entry Software Corporation has been leading the industry with service desk and project management software for manufacturing, transportation, healthcare, municipalities, service organizations, and education.

Entry Software Corporation © 1998 to 2022

 

Entry Software Corporation © 1998 to 2023